Colby came out today to service the 2 gas fireplace units that Glenco installed for us when we built the house. After inspecting the units, cleaning, & resetting the insulation, rock, and logs, he made sure that we were clear on how to operate the units safely & efficiently, and invited our questions. What a very pleasant experience ! Good customer service is hard to find…..in this case, it was EXCELLENT customer service. Our thanks to Colby. We highly recommend Glenco to others.