Our gas logs were not burning properly, lighting them was a chore and the pilot light kept going out. Glenco sent a service tech, Josh, to trouble shoot. Josh determined that cleaning was all that was necessary. Logs burning great and warm during a cold, rainy day. Josh did a great job! I strongly recommend for great product support.
March 13, 2020
If you are in the market for a fireplace or stove this place has it covered. Service is exceptional and there prices are very competitive. From start to finish attention to every detail of the job is taken care of.
So stop in and see Brad and tell him Chris Adam sent you !!!
March 13, 2020
We bought our gas logs and a custom set of fireplace doors from Glenco and we Love them. The staff are extremely knowledgeable of their products and guided us to the perfect logs and doors. Josh, the installer was fantastic and went out of his way to ensure our satisfaction!!! We highly recommend Glenco Fireplaces!!!
March 29, 2019
Pam was very knowledgeable and helpful with exploring options of removing our existing ventless fireplace and installing a direct vent unit. The showroom was well played out with a wide range of sizes and options. They are only open on weekday business hours so it took us a while to coordinate schedules. We’re excited to see what she’ll be putting together for us.
January 14, 2019
Extremely friendly staff. Very knowledge about their products and very willing to talk thru the selection process so it was easy to make confident decisions.
December 3, 2018
I couldn’t be more pleased with Glenco. We were looking to replace an existing fireplace, and in the process insulate the chimney chase and install a new mantle and stone veneer. While Glenco could not directly provide all of these services through their staff, Jeremy coordinated everything so well that it felt like they did everything. They scheduled excellent contractors for the tear out, insulation, gas, electrical and stone work. The fireplace itself is awesome, and Glenco was quick to respond when we had a service issue. Bravo, guys! You made it possible for us to fix a draft and update our living room all in one shot. I highly recommend Glenco for their customer service and for going above and beyond to meet our needs.
October 25, 2018
Visited Glenco Fireplaces to determine if we should replace two traditional wood burning fireplaces in our home. Spoke with Pam who is very knowledgeable. The staff took my firebox dimensions and recommended the proper sizing given the model that interested us. TJ installed the two gas log sets yesterday. TJ is a nice young man and very professional and courteous. TJ handled the installation in a very professional way. The logs fit perfectly and look great. We are now ready to use the gas logs if & when the chilly weather returns.
July 10, 2018
We couldn’t be more pleased with Glenco. We contacted them to replace the substandard and defective unit installed by our builder. Jeremy and Logan worked with us to determine what we needed and helped us to select an efficient and attractive unit. From start to finish, Glenco communicated regularly as to the status and what we could expect during the process. Each professional, from builder to electrician to gas line installer was professional, courteous and neat. We absolutely LOVE our new fireplace and are go grateful for Glenco’s professionalism and guidance. Highly recommend this company to anyone looking to obtain quality products and work with highly skilled professionals!!!